Terms & Conditions

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Check in and check out times
The Harper operates a 3pm check in time and an 11am check out time.

Children
Children are welcome at The Harper but must not disturb other guests. To facilitate this, children under 3 must be in the company of a parent or guardian at all times and under 16s are not permitted access to the spa except in the company of a parent or guardian.

Pets policy
Dogs (only) are permitted in certain common areas of The Harper but must always be on a leash and with and under the control of their owner. Dogs are permitted in ground floor bedrooms only, must be pre-booked and a cleaning charge is payable.

Payment by credit or debit card
The Harper makes no additional charge for payment by credit or debit cards.

Cash
The Harper is a cash-free environment.

Bookings, payment and cancellations policy
All pre-paid promotional rates are non-amendable, non-cancellable and non-refundable.
Bookings made on our flexible public rates may be cancelled without charge up to 12 noon two days prior to arrival. Flexible rate bookings cancelled within two days prior will incur a cancellation charge of 50% of the booking or one day’s charge whichever is the higher. All flexible rates not cancelled prior to noon on the day prior to the planned arrival will be charged for the entire stay.

Groups policy
Separate terms and conditions apply to groups of five rooms and above, conferences and weddings. Please contact The Harper directly for information on terms and conditions for these.

Additional charges

Upon arrival at the hotel, The Harper operates a £50.00 deposit for any additional charges during your stay which can be paid using the accommodation payment credit/debit card or an alternative card. Any unused deposit will be refunded to you on your departure.

Behind the scenes

Harpergram

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