THE DIRECTORY
EVERYTHING YOU DIDN'T KNOW YOU NEEDED TO
KNOW ABOUT YOUR STAY.

The Harper is a cash-free zone, so please keep your key card with you and use it to charge food, drinks (including wine from the Enomatic cabinets) and spa treatments to your room. At the end of your stay, please don’t forget to leave the card with us at reception so that we can close your account.

It’s a big part of The Harper experience, so food isn’t so much a restaurant- only affair as an anytime, anywhere affair. You’ll find yourself in Stanley’s often of course, for breakfast or dinner, but perhaps also lounging in Ivy’s, sipping something in The Bar, or out in The Yard when it’s warm. Just as at home, food here is for savouring wherever the fancy takes you.

Breakfast - Included in your booking, served in Stanley’s from 7:30am to 10:30am.

All-day menu - Served in Stanley's, Ivy’s, The Bar or The Yard from 12:30pm to 10pm. Last orders 9:30pm.

Dinner - Served in Stanley's and The Bar from 6:30pm to 10pm. Last orders 9:30pm.
If you haven't already, we'd recommend booking a table for dinner here.

You can peruse our menus here.

We've chosen things we love for your room (we hope you do, too!) - a considered collection of accoutrements and tech that includes:

- A Nespresso machine and kettle (coffee pods and teas are in the top drawer)
- A smart LED TV (if you need a hand to work it, see ‘Tech’)
- A digital radio
- Flip flops and fluffy bathrobes
- A cocktail shaker and pre-made Edmunds cocktails in the fridge
- A selection of our favourite Norfolk nibbles
- You'll also find a hairdryer, a safe for your valuables, and an iron and ironing board.

It’s easy to become attached to certain things (those bath robes are soft!), but we and future guests would be grateful if you left them here when you go. If there’s something you just can’t resist, we hope you won’t mind us charging the following associated purchase prices to the card we have on file for you:

Bath robe £75
Irene Forte Skincare ceramic bottle £40
Cocktail shaker £20

Wifi

The code is BlownAway.

The TV

Your TV is of the smart variety, so it's ready for you to sign in to your favourite streaming services (old-school terrestrial channels are also available!). Just switch it on, press the home button, and there they are – ready for a night in with Netflix and a Negroni, if that’s what takes your fancy. At the end of your stay, if you've been streaming, please don’t forget to log out (though no need to worry if you do, as our housekeeping team will reset the TV ready for the next guests).

Air conditioning

We don’t do room service in the traditional sense (no anodyne ‘international favourites’ here) but we can bring restaurant to room if you’re feeling lazy. This means you can enjoy any of the dishes from our all-day menu, delivered to your door, from 12:30pm to 7pm.

To order, just press the Reception button on your room phone.

We don't provide complimentary daily newspapers, but if you'd like a newspaper delivered during your stay please just ask at the front desk and we'll happily arrange it for you.

It’s what you’re here for (among other things, of course) so we’ve done all we can to ensure the soundest of slumbers. Your mattress is made by Casper, the ‘ultimate sleep surface’, while your comforter is made by Buffy, purveyors of “earth-friendly, skin-friendly, cruelty-free, and super-soft” bedding.

If you’re an owl or a lark (or even both), we do ask that when walking the landings you consider fellow guests who may well be asleep. These are comfy beds, after all.

We figured you’d know what to do with your towels by now, so you won’t find one of those little cards in the bathroom telling you where to put them. And we promise we won’t sculpt them into a pair of swans.

The products in your bathroom are handmade by our spa partner Irene Forte Skincare, using sustainably sourced, certified vegan ingredients from the Forte family's organic farm. Kind to the environment; even kinder to your skin.

We’ll enter your room each day to clean and replenish the bottled water in your fridge. Your bed linen will be changed every three days if you’re staying with us for longer than this.

The phone in your room shows your extension number and your room number.

To call us from your room, just press the Reception button.

To call another room, dial the extension number using the secret codes below (to save you accidentally calling NHS Direct (101) or the emergency services (111)!

501 to 511 for rooms 101 to 111
601 to 611 for rooms 201 to 211
701 to 710 for rooms 301 to 310

To call an outside line (except premium rate and international calls), simply dial as normal.

When it’s time for your (pre-booked!) dip, slip on those slippers, don your bathrobe and head to the spa via the entrance at the far corner of The Yard. Signs will direct you to the changing rooms, and towels are provided.

You’ll see the pool also has a sauna, steam room and hot tub, although with things as they are, the steam room is closed. The pool is open every day from 7am to 10pm, for 30-minute bookings, during which time you’ll enjoy exclusive use – please book your preferred time at Reception.

Children under the age of 16 must be accompanied by an adult in the pool, must be supervised at all times, and are not permitted in the sauna, steam room or hot tub.

Spa treatments are bookable in advance – if you haven’t already booked yours, you’re welcome to check at reception in the hall to see if there are any available slots during your stay.

Treatment menu

Product list 

When it’s time for your treatment, your therapist will call for you in your room and escort you to the studio. There are three studios, and we work with the most experienced massage therapists in Norfolk, so you’ll be in good hands (no pun intended).

Head to The Bar and you’ll notice a door to your left – this is the way to The Den. Cosy and convivial, think of it as the snug to The Harper’s bar – a games room that also becomes a private screening room at the flick of a switch. There’s a pool table, an Enomatic wine cabinet and comfy couches for card games and animated conversations.

You might also be interested to know that the pool table transforms into a dinner table for ten, making The Den ideal for private parties. If you’re interested in holding one next time you’re with us, you can enquire at reception in the hall, or email celebrate@theharper.co.uk

Ad hoc screenings of classic films or big matches will be advertised in the hall.

Head to this page for exploration inspiration…

North Norfolk is a treasure trove of independent shops and suppliers of all things local and lovely. Here are a few of our favourites…

Siding
Superlative sourdough and sweet treats in a beautiful old railway building in Melton Constable, made from wheat grown by a Blakeney farmer.

Cley Smokehouse
Delicious, dressed Cromer crab and seriously good smoked fish a stone's throw from Cley's famous windmill.

Gurneys Fish Shop
Fishmongers don't come much better than this Burnham Market institution, with oysters fresh from the nearby creeks.

Bakers & Larners
A dying breed? Not in Holt, where this 250-year-old department store is still going strong (and looking smart) today.

Duration Beer
A small farmhouse brewery with a big personality (and great street food), just outside Castle Acre. Find it in The Bar, too.

Barsham Brewery
As Norfolk as they come, renowned for producing some of the world's best malting barley. Its bitter (on our list!) has quite a following.

Norfolk Gin
Distilled in the heart of Norwich, the distinctive ceramic bottles of this easy-drinking, juniper-led gin make great souvenirs!

Coastal Exploration Company
Sail from Wells with a professional skipper at the helm (and locally sourced food in the hold) on a lovingly restored fishing boat.

Temples Seal Trips
Basking on the sand bars of Blakeney Point, our local seals love receiving visitors. To see them, hop on a boat from nearby Morston Quay.

If you prefer wellies to wheels (or ‘sensible shoes’ in summer), this is wonderful walking country. The nearby Norfolk Coast Path and Peddars Way are the big draws for walkers, but there are myriad off-the-beaten-track options, too. Here’s a trio of our favourites.

If you’re walking in winter (or a wet summer), chances are you’ll have acquired some mud. You’ll find a handy boot cleaning station (also perfect for muddy paws) to your left as you face the front door, and round the corner.

On arrival, ‘h' marks the spot (or rather, space) for your car. Please only park in the spaces marked ‘h'. If yours is an electric vehicle, you'll be pleased to know there are Tesla and PodPoint chargers in the car park exclusively for guests. For PodPoint chargers there is a fee of £0.99p per kWh your car is connected to the charger, even if it's already fully charged, so please do remember to move your car promptly to allow other guests to use it.

Smoking is permitted in the garden across the car park.

Please don't be alarmed if you hear an alarm on a Monday at 11am. it's just our weekly drill. At any other time, everything you'll need to know is displayed in your room by the door.

Fire instructions are displayed by the door in your room.

Nearest chemist: Boots, Holt
21 High St, Holt, Norfolk, NR25 6BN

Nearest doctor: A phone call away – just dial 111!

Nearest A&E:
The Queen Elizabeth Hospital, Gayton Road, King’s Lynn, Norfolk, PE30 4ET
01553 613 613

Norfolk and Norwich University Hospital, Colney Lane, Norwich, NR4 7UY
01603 286286

A word to the wise (a Harper hint, if you will).... Reception can be a little busier than usual around checkout time at 11am, so you may like to swing by after breakfast to see a copy of your final bill. We'll charge this amount to the tokenised card we have for you once you've checked out. Of course, if you’d rather settle up on a different card, that's absolutely fine.

If you feel something's not quite right, please do tell us! We'd rather know so that we can do our best to make it right for you here and now. Let us know by pressing the Reception button on your room phone (or just grab one of us if not in your room) and we'll get right onto it. Of course, if you're loving your stay, feel free to tell us that, too!