USEFUL STUFF

The Harper is a residents-only hotel. Whether you’re a guest or a member, we want you to feel entirely at home here. Although we don’t permit non-residents to use the hotel’s bar, restaurant, spa or pool, you’re very welcome to bring up to 4 of your own guests into the hotel, and you are responsible for each of your guests while they’re with us.

Well-behaved dogs are welcome at The Harper, so if your four-legged friend falls into this category, you’ll be pleased to hear that dog-friendly rooms are available. If you’ve a pet allergy, the patter of paws around the place may trigger symptoms, so it’s important you’re aware of this before booking. Dogs are permitted in The Bar and The Yard, although we don’t allow them upstairs in Ivy’s or Stanley’s. There is a £25 charge per room, per night, and beds (for your dog, of course) are available on request. We politely ask that you use the ‘Dog & Boot’ (around the corner to the left of the main entrance) to wash muddy paws before entering – towels are also provided.

Please note that hotel rates will vary between high and low season. We may on occasion offer late availability offers or special promotional rates, in which case only one offer can be used per booking, and offers can’t be applied retrospectively.

We will be releasing dates and details soon of what to expect when you stay with us during the festive season (spoiler: there will be feasting). Demand is likely to be high, so please do sign up to our newsletter, Harper Happenings, to hear first. You can sign up via the homepage.

Check in at The Harper is from 4pm.

Check out (alas, all good things come to an end) is 11am.

Full payment is required on making a booking. If you’d like to change your booking, you can take advantage of our FlexiStay offer – find out more here. If you find you need to cancel, you can do so without charge up to 7 (seven) days prior to arrival – we’ll refund you in full. If you cancel within 7 (seven) days of arrival we regret no refund will be offered.

While we welcome all ages, it’s worth noting that The Harper is a place for grown-up pursuits, and is therefore not designed for children. There are no children’s facilities and no children’s menus. Children under the age of 16 must be accompanied - and supervised at all times - by a responsible adult when using the pool and spa facilities, and are not permitted to use the hot tub, steam room or sauna.

Parents will be pleased to know, though, that we have two sets of adjoining rooms, so you can enjoy peace of mind without the kids getting under your feet. Adjoining rooms have one room with a king-size bed which connects to a room with twin beds, ideal for children old enough for their own space (within earshot!). The twin rooms can sleep up to 2 people.

Anything goes here!

A continental breakfast is included in your booking and served in Stanley’s each morning, or delivered to your door if you prefer.

Breakfast is served from 7.30am-10.30am

All day bar menu (served wherever you fancy) from 12:30pm-7pm

Dinner is served in Stanley’s and The Bar from 6:30pm-10pm. Last orders 9:30pm.

We’re always happy to host private events. You can contact us with your requirements via the form on the website, or alternatively send us an email at: celebrate@theharper.co.uk

We have two accessible rooms located on the ground floor – 101 and 103.

Parking is freely available for guests – on arrival, look for spaces marked with an ‘h’, though please be aware that use of the car park is at your own risk. We cannot accept liability for loss or damage caused to any vehicle (or its contents). Charge points for electric vehicles are also available in the car park, with an exclusive guest rate of £1 per hour for the first four hours, rising to £5 thereafter.

If you’d like to indulge in a treatment or two while you’re with us, we ask that you book in advance so that we can tailor your treatment to your needs. You can see the menu here, and book by emailing spa@theharper.co.uk. At the moment we are also making the pool, hot tub and sauna available for exclusive use in 30-minute sessions – please pre-book yours by emailing spa@theharper.co.uk. The pool is open every day from 8am to 9pm.

The nearest mainline train stations are King’s Lynn and Norwich – both are easily accessible from London and are 45 minutes from the hotel. Uber hasn’t quite reached Norfolk yet but we have a couple of good taxi options to try:

Kings Lynn taxis 01553 763636

Norwich taxis 01603 446644

If you’re driving from (central) London, it should take you around 3 hours via the M11, A11, A134 and A1065.

No smoking or vaping is permitted inside The Harper. Smoking is permitted in the garden across the car park. We reserve the right to charge to the card you have used to secure your booking a reasonable fee in respect of specialist cleaning in the event we suspect smoking has taken place in your room(s) during your stay.

All guests are asked to respect other guests and local residents while in the hotel and outside in The Yard.

We will always do our best to fulfil any special requests you may have, but please note we cannot always guarantee this (much as we’d like to!)

You’ll find some information about local excursions and activities on the Out & About page, on the website, and our team are always happy to give you recommendations. If you like nothing better than roaming with map in hand, do check at the front desk to see if we have a walking route that takes your fancy.

Room reservations: stay@theharper.co.uk

Private parties: celebrate@theharper.co.uk

Careers: work@theharper.co.uk

Marketing: harper@theharper.co.uk

PR: hello@rovepr.com